Are fraud awareness programs finally convincing some consumers that it’s not OK to scam insurers?
You might reach that conclusion from a 2012 study just released by the Insurance Research Council. The percentage of Americans who don’t see a problem with padding claims has fallen to its lowest level in more than 30 years, the study finds.
That’s encouraging news. Studies by the Coalition and several others had shown growing tolerance of fraud, and sometimes dramatically, from 2000 to 2010. We hope more research this year will confirm the good news from the IRC study.
There’s still a large slice of Americans — perhaps as much as a quarter of the adult population — that tolerate fraud. So the fraud awareness efforts by the Coalition, NICB, Pennsylvania Insurance Fraud Prevention Authority, New York Alliance Against Insurance Fraud and many others should continue in a robust manner.
If these mostly meager efforts are proven to help reduce tolerance, the fraud-fighting community should come together and fund an all-out effort to reach consumers with a scaled-up campaign that would build on this momentum.
About the author: Dennis Jay is executive director of the Coalition Against Insurance Fraud.